Frequently Asked Questions
Find answers to your questions about DKNY orders, shipping, and more.
How can I track my DKNY order?
Once your order has shipped, you will receive an email confirmation with a tracking number. You can use this number on our carrier's website to monitor your delivery progress.
What is the return policy for online purchases?
We accept returns of unworn, unwashed, and undamaged items with original tags attached within 30 days of purchase. Please note that final sale items are not eligible for return.
Does DKNY offer international shipping?
Yes, we ship to over 100 countries worldwide. Shipping costs and delivery timelines vary depending on the destination and will be calculated at checkout.
How do I determine my size in DKNY apparel?
Each product page features a detailed 'Size Guide' link. We recommend comparing your body measurements to our chart to ensure the perfect fit for your silhouette.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Klarna for interest-free installments.
Are my personal and payment details secure?
Absolutely. We use industry-standard Secure Sockets Layer (SSL) technology to encrypt your data and ensure that your shopping experience is completely safe.